Activate your Fans
Tools in the CDP to drive fan activation.
By Bryce and 1 other2 authors19 articles
- New Segment Builder filters: Purchase Channel, Journey Step, and Message VariantWhat the new Purchase Channel, Journey Step, and Message Variant filters do, and how the journey filters map to your email platform's terms.
- CRM IngestionBring your own fan data directly from CRM systems.
- Segment Builder Tips and TricksNavigating the Segment Builder
Automate Your Season
Everything on automations: the plays available, how to start one, how a run works, and what to do when it doesn't.
- Segment automationsWhat a segment automation is, event-based vs. time-based, and where to go for setup.
- Automate your seasonWhy event-based and time-based automations exist, and where to go to get started.
- How automations runWhat happens each time an automation runs, and what to do when one does not.
- Set up a time-based automationStep-by-step setup for an automation that runs on a cadence you set.
- Set up an event-based automationStep-by-step setup for an automation that triggers relative to your game schedule.
- Automation plays available todayPick the pre-built play that matches what you are trying to do.
- Edit an automationChange the audience criteria, goal, settings, or destinations of an automation after it has been created.
- Pause or unpause an automationStop an automation from running for a while without deleting it or losing its setup.
- Automation inclusion and exclusion rulesSuppress or restrict an automation's audience based on a fan's presence in another automation.
- Automation failure notificationsWho gets emailed when an automation fails, and what the email includes.
- Understanding the performance dashboardWhat your segments actually moved, grouped by what each play is built to drive.
- Understanding the diagnostics dashboardWhat to check when you want to confirm your data is flowing correctly across ingestion and automations.