This article covers these error messages:
• StellarAlgo encountered an unexpected error during the push to [Destination]. (internal-error)
TL; DR
An internal error means something unexpected happened on StellarAlgo’s side - not yours. Our team has been automatically notified and is working to resolve it. No action is needed on your end.
What This Means
Internal errors occur when StellarAlgo encounters an unexpected problem while processing your push. This is not caused by your configuration, credentials, or data - it’s a problem on our side.
When this happens, our engineering team is automatically notified and will investigate. In most cases, these issues are resolved without any action from you.
Common Causes
• An unexpected edge case in data processing.
• A temporary issue with StellarAlgo’s internal services.
• A bug that our team needs to fix.
What to Do
1. No immediate action is needed. StellarAlgo has been notified automatically.
2. If the error affects a time-sensitive automation, you can contact StellarAlgo support to check on the status of the investigation.
3. If the error persists across multiple runs of the same automation, contact support with the automation name and destination so we can prioritize the fix.